Preston and his assistant arrived on time, presented an estimate, performed the work in an excellent manner and mover and on. Very pleasant and knowledgeable!
Response from My Georgia Plumber:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Preston and his associate were very courteous, informative, knowledgeable and professional.
Response from My Georgia Plumber:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.
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Response from My Georgia Plumber:
We are so glad to hear that you had a good experience.
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Response from My Georgia Plumber:
Thank you for your feedback. Our team is very thankful.
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Mr. Mike is awesome and is very efficient.
Response from My Georgia Plumber:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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Excellent service
Response from My Georgia Plumber:
We are so glad to hear that you had a good experience.
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The team was very professional and took the time to walk through the process before they start. I was very happy.
Response from My Georgia Plumber:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Very good
Response from My Georgia Plumber:
Thanks for sharing your rating with us and the community.
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Robert was fantastic! We discussed converting my existing gas water heater to a tankless system later this year and he was able to answer all my questions and address concerns I had about placement and quality. He’s a class act.
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Giovanni was great to work with. Explained everything and went over all issues with me.
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Excellent work but this did not solve my septic issues. Had to call a different company to resolve it!
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Out today for the concerns of the pop up stopper for master bathroom vanity sink on the right being stuck due to a broken pop up ball rod.
Out today for the customer's interest in wanting the toilet located in the full hallway bathroom replaced.
Out today for the tenants concern of there being a leak in the front yard. We began digging up yard and found the 3/4 pvc main line to be crushed by a root.
Out today for a sold estimate to replace the hot side stop for the master bathroom sink on the left due to lack of water flow.
Called out today to perform a water heater flush. I found the 50 gallon natural gas water heater is 5 years old and almost outside of manufacturers warranty.
Found sewage ejection pump for basement bathroom and kitchen not working. Bathroom and kithen have been partially demoed due to the sewage flooding out.
Called out today to look at a leak. Home owner tried shutting the water off at his home shut off valve and the shut off valve doesn’t close all the way.
The customer stated they have three lavatory toilets, not flushing or working. Also, has a 50 gallon natural gas Rheem water heater in the basement leaking from the bottom and top.
Called out today to look at a leak in the front yard. While on site I found the homeowner had an issue with the irrigation lines.
Customer is not home Customer call about high water bill I find toilet is running 24 7 customer going to call home warranty see if they fix the issue
CUSTOMER STATED: customer stated water heater is leaking TECHNICIAN NOTES: Found 40 gal natural gas water heater leaking from base of h3ater and from the top of heater. RESOLUTION/RECOMMENDATIONS: Replace water heater JOB NOTES:ahs covered 1115$ of the job and is shipping the heater to the shop the remaining balance was out of pocket for the home owner. Home owner paid the out of pocket cost denied from ahs. Water heater is being shipped to the shop from ahs JOB STATUS:NOT-COMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) Autho 1115rbea ESTIMATES: (READY TO SEND All non covered items for ahs approved water heater replacement 8/16/24 technician notes: removed existing 40 gallon water heater and installed new ahs supplied 40 gallon natural gas water heater and all code required items. Filled and lit water heater with no failures or leaks. Job status: complete
We showed today site. Because. The fire place was not turning on. So. The problem was. That air was in the lines so we just let the air out and the fire place work properly .
Customer stated they contacted mitigation due to mold in their house and found their shower drain leaking which was causing the mold growth. Found tiled in shower drain leaking into basement ceiling. The shower seemed to be installed improperly without redoing the drain when the tile was replaced causing the drain to be to low. Instead of addressing the issue they calked around the shower drain to try to make it seal. Shower drain is now leaking. Entire shower will need to be removed and have the drain and pan installed correctly No estimates could be offered to customer due to the shower needing to be ripped out. Once the shower is ripped out and they have a plan on what they are going to be putting back we can then return to build an estimate based on what they are wanting to have installed
The homeowner complaint is that the sewage ejector pump is not working We found the sewage ejector pump is not pumping at all it’s not even trying to pump The sewage ejector pump needs to be replaced Job not complete Autho. 500kgba Out of pocket 563.25 Estimate is built and ready to send Aug 9 Lee Arrived on site Removed old sump pump And installed new sump pump check valve and put lid back Tested pump to insure pump was working proper Everything is working properly at this time Job is complete
CUSTOMER STATED: Kitchen sink is leaking Hallway toilet was constantly running And the master vanity was slow to drain Master toilet everything was working TECHNICIAN NOTES: Found that the hallway toilet need to be completely rebuilt with new fill valve flush valve and toilet handle Replace the strainer basket And cleaned hair out of the vanity sink pop up assembly RESOLUTION/RECOMMENDATIONS: Replaced the strainer basket in the kitchen sink Rebuilt the hallway toilet with new fill valve Flush valve and new handle due to there not being Standard and leaking constantly Cleared out hair and debris from pop-up assembly in master vanity JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Complete PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 215grca ESTIMATES: (READY TO SEND OR NEED REVIEW) No other estimate needed at this time